We faced this problem while installing CRM outlook client in one of our laptops.
I followed the instructions mentioned below which i found while searching for the same.
On the client computer open the control panel.
Open the User Accounts icon.
Click the Advanced tab.
Click Manage Passwords.
Click Add.
Enter the server name of the CRM server
Enter the username as domain\username
Enter the password.
Click OK, then click Close and then click OK.
On the client open IE, click the Tools menu and then click Internet Options.
Click the Security tab.
Click the Local Intranet icon.
Click the Sites button.
Click the Advanced button.
Enter the website for access Microsoft CRM and then click the Add button.
Click OK 3 times.
Close any open IE sessions.
The problem got solved for us !
Bye..
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Thanks a lot
this has solved the problem for me also
I was breaking the head with the AD permission for the folder CRM
By: Ashok on January 14, 2009
at 9:29 am
[...] a bandaid, but it’s too complex for remote users (mostly non-technical sales people) to handle: http://nishantrana.wordpress.com/200…-successfully/ I’ve tried setting security on IIS/CRM to allow anonymous, but I still get the same failure error [...]
By: The request failed with HTTP status 401: Unauthorized | keyongtech on January 18, 2009
at 4:53 pm
Dear Nishant, I tried your solution for the “The request failed with HTTP status 401: Unauthorized. Mandatory updates for Microsoft Dynamics CRM could not be applied successfully” problem but it didn’t work. I am suffering couple of months back just to configure the CRM 4.0 for outlook on my laptop but still not working. Any alternatives?
By: Charbel on February 2, 2009
at 6:51 am
This was very helpful – thanks!
By: David on February 5, 2009
at 3:09 pm
Worked a treat! Thanks for sharing.
By: Stephen on March 10, 2009
at 3:10 pm
It worked fine now :D:D:D
By: Charbel Diab on March 11, 2009
at 8:03 am
hi Nishant,
the link is not opening, Do you have any remedy on this error. Actually after enableing SSL for CRM i am not able to configure my CRM Outlook client.
By: vaibhav on June 1, 2009
at 4:16 pm
Nishant & Everyone, Could you tell me which option did you choose while setting up the Manage Passwords On the client computer.?
As I access CRM via URL something like (http://company.dynamics.com:5555), the system allowed me chose the 2nd checkbox only while adding the Manage Passwords.
I also set up on IE for local intranet sites. But I still get the same error. Where do think I am going wrong? Any help from all would be apprecaited.
By: Anonymous on June 18, 2009
at 8:23 pm
Nishant & Everyone, Could you tell me which option did you choose while setting up the Manage Passwords On the client computer.?
As I access CRM via URL something like (http://company.dynamics.com:5555), the system allowed me chose the 2nd checkbox only while adding the Manage Passwords.
I also set up on IE for local intranet sites. But I still get the same error. Where do think I am going wrong? Any help from all would be apprecaited.
By: raj on June 18, 2009
at 8:24 pm
[...] http://nishantrana.wordpress.com/2008/11/06/the-request-failed-with-http-status-401-unauthorized-man... [...]
By: No Organization to select while configuring Microsoft Outlook client for CRM « Nishant Rana's Weblog on July 31, 2009
at 8:45 am
Thanks man! you saved my day!
By: Anonymous on July 31, 2009
at 1:46 pm