Invalid action error-Microsoft Dynamics CRM 4.0

Posted: June 11, 2008 in Microsoft Dynamics CRM
Tags:

I was getting the Invalid Action error when trying to open Microsoft CRM 4.0.

And in the event log i could see the following entry.

Event Type:    Error
Event Source:    MSCRMKeyGenerator
Event Category:    None
Event ID:    18949
Date:        6/11/2008
Time:        4:59:35 PM
User:        N/A
Computer:    D-4526
Description:
Current active key (KeyType : CrmWRPCTokenKey) is expired.  This can indicate that a key is not being regenerated properly.  Current Active Key : CrmKey(Id:6e254808-b21d-dd11-9041-001d7d22e1af, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:05/09/2008 10:23:58, ExpiresOn:06/11/2008 10:23:58, CreatedOn:05/09/2008 10:23:58, CreatedBy:NT AUTHORITY\NETWORK SERVICE.  Key Setting :

Starting the Microsoft CRM Asynchronous Processing Service on the server solved the problem for me!!!

Comments
  1. Anonymous says:

    Similar problem on CRM2011. Didn’t fix it for me, but also restarted IIS and used “C:\Program Files\Microsoft Dynamics CRM\Tools >Microsoft.Crm.Tools.WRPCKeyRenewal.exe /R” and it now works.

  2. Lã Hữu Hòa says:

    OMG! You saved my life, NISHANT RANA!

  3. Ibrahim Khalil Ibrahim says:

    Check all service that start with Microsoft Dynamices CRM …….
    and restart all these service.

  4. raphael wanderley says:

    Funcionou, Obrigado!!

  5. [...] When I searched for a cause/solution for this issues, I found this excellent post on Nishant Rana’s blog (http://nishantrana.wordpress.com/2008/06/11/invalid-action-error-microsoft-dynamics-crm-40/). [...]

  6. Pranil says:

    Thank you so much – this worked for me!

  7. GaneshKB says:

    thanks man, it fixed right away,saved my monday morning hassle

  8. amafanga says:

    It work for me too. Thanks guys

  9. Kay says:

    Thank You for posting,

    additionally i had to reset IIS 7.5.

    greets Kay

  10. Feher Lajos says:

    Hello

    at my site this solution does not work.
    i tried another suggestion:
    “C:\Program Files\Microsoft Dynamics CRM\Tools >Microsoft.Crm.Tools.WRPCKeyRenewal.exe /R”
    but this also did not work
    i try to reset iis also did not work

    any other idea?

    thx

  11. Leonardo Batista says:

    That’s great, solved my problem =)

  12. James says:

    it really works.thank you Nishant, wonderful post!

  13. raghu says:

    it works …thanks

  14. Kevin Guyer says:

    Outstanding, exactly what we needed to get back up and running. Thanks!

  15. Brian Berry says:

    Thank you, Nishant – this worked for me as well!

  16. nick says:

    Thank you very much it worked for me too!!!

  17. Patrick Heng says:

    This is awesome! Got my crm back to working conditions!

  18. Hey,

    Thank you very much for the post.. It worked for me as well..

  19. Anonymous says:

    Fixed it here too…. had to be a fun one to find. I would like to know what caused it.

  20. Mohamed Ibrahim says:

    Brilliant. Thanks Nishant. It worked instantly. Excellent advice Nishant.

  21. satish says:

    Thank you. It Worked for me.

  22. Ben says:

    Worked! Thanks!

  23. Jeffrey says:

    Work perfectly…any idea why this is happening?
    Thanks

  24. crsb says:

    Nice! Works like a charm!
    Issues created by Asynchronous Service- Stuns me every time!!

  25. mnesteby says:

    Bad A! Just what I was looking for.

  26. Heti says:

    It worked, thanks.

  27. christian says:

    :-)
    was also the 1st googled site and it worked

  28. spark says:

    Yes this worked for me too. thanks!!!

  29. EJ says:

    Ditto here! Thank you very much Nishant.

  30. Ricky says:

    It works for me either!
    Google search rocks!
    this blog was the first link that I found.

  31. Mike Ralphson says:

    Thanks, that was just very helpful! Google, blog, result!

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